Privacy Policy
Assembly Required LLC · Effective date: January 1, 2025 · Applies to assemblyrequiredllc.us
1. Introduction
Assembly Required LLC ("we," "our," or "the Company") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. Our principal address is 3132 Grand Teton Pl, Fort Collins, CO 80525, US, and our registered agent is Jennifer Wade. By using our website or providing information to us, you acknowledge the practices described here.
2. Information We Collect
We collect information you provide when requesting quotes or booking assembly services, including your name, phone number, email address, service address, photos of furniture or packaging you share for quoting purposes, and payment details processed through secure payment methods. Our website also collects limited technical information automatically, such as browser type, device information, pages visited, and IP address, which we use for security and to improve site performance. Cookie practices are described separately in our Cookie Policy.
3. How We Use Information
We use collected information to provide quotes and schedule assembly appointments, communicate arrival windows and job updates, process payments, administer our workmanship guarantee, comply with business recordkeeping obligations, improve our website and services, and, where you have consented, contact you about related services or follow-up care. We do not sell personal information, and we do not share customer data with unrelated companies for their marketing purposes.
4. Sharing of Information
We share information only where necessary to deliver our services: with our own assembly crews who need job details to arrive prepared; with payment processors handling transactions; with suppliers when sourcing replacement hardware for your job; and with insurers in the unlikely event of a claim. Where required by law or legal process, we may disclose information to authorities. All service providers are expected to protect information in a manner consistent with this policy.
5. Retention and Security
We retain personal information only as long as needed for the purposes described in this policy or as required for tax, accounting, and guarantee records. We use reasonable safeguards such as access restrictions, encrypted website connections, and secure storage of business records. While we take these measures seriously, no method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You may request access to the personal information we hold about you, ask us to correct inaccurate data, request deletion where no legal retention requirement applies, and object to or restrict certain uses of your information. Depending on your state of residence, you may have additional rights under applicable privacy laws, including the Colorado Privacy Act. To exercise any right, contact us at jennifer@assemblyrequiredllc.us or by mail at our Fort Collins address. We will respond within the timeframe required by applicable law.
7. Third-Party Links and Embedded Content
Our website may include links to third-party websites and embedded services such as the interactive map on our Contact page, which is provided by Google and governed by Google's privacy policy. We are not responsible for the privacy practices of third-party services, and we encourage you to review their policies.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under thirteen. If you believe a child has provided us personal information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by a revised effective date at the top of this page. Continued use of the website after changes take effect constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact Assembly Required LLC, 3132 Grand Teton Pl, Fort Collins, CO 80525, US, phone +1 (813) 730-1338, email jennifer@assemblyrequiredllc.us.